Last Updated: March 23, 2025
1. Introduction
This Privacy Policy describes how Mood ("Mood," "we," "us," or "our") collects, uses, and shares your personal information when you visit our website, purchase our products, or otherwise engage with our services (collectively, the "Services").
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, password, and any other information you choose to provide.
- Transaction Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, phone number, and email address.
- Communication Information: When you contact us, we collect information you provide in your communications, including your name, email address, and any other information you choose to provide.
- Survey Information: When you participate in surveys or research, we collect your responses, along with any other information you choose to provide.
2.2 Information We Collect Automatically
When you use our Services, we automatically collect certain information, including:
- Device Information: We collect information about your device, including your IP address, browser type, operating system, and device identifiers.
- Usage Information: We collect information about your interactions with our Services, such as the pages you visit, the products you view, the time and duration of your visits, and the search terms you use.
- Location Information: We may collect information about your approximate location based on your IP address.
- Cookie Information: We use cookies and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy section below.
2.3 Information We Collect from Other Sources
We may receive information about you from other sources, including publicly available databases, social media platforms, or third parties from whom we have purchased data, and combine this information with information we already have about you.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfill your orders
- Create and manage your account
- Provide customer service and respond to your inquiries
- Send you transactional emails, such as order confirmations and shipping updates
- Send you marketing communications, subject to your preferences
- Personalize your experience and deliver content and product offerings relevant to your interests
- Improve our Services and develop new products and features
- Analyze the effectiveness of our marketing campaigns
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with our legal obligations
4. How We Share Your Information
We may share your personal information with:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting, customer service, and marketing assistance.
- Business Partners: We may share information with business partners to offer you certain products, services, or promotions.
- Compliance with Laws: We may disclose information where required to comply with applicable laws, regulations, legal processes, or governmental requests.
- Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or those of our users or third parties.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information for any other purpose disclosed to you at the time we collect the information or with your consent.
We do not sell your personal information to third parties for their direct marketing purposes.
5. Cookie Policy
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are small data files that are placed on your device when you visit a website.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for our Services to function properly and cannot be switched off in our systems.
- Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Services.
- Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences.
- Targeting and Advertising Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may not function properly.
6. Your Choices
6.1 Account Information
You can update your account information by logging into your account and navigating to the account settings page.
6.2 Marketing Communications
You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us using the contact information provided below.
6.3 Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that such settings may affect the functionality of our Services.
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Children's Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to or restrict processing of your personal information
- Data portability
- Withdraw consent
To exercise these rights, please contact us using the contact information provided below.
10. California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including the right to know what personal information we collect, use, disclose, and sell, and the right to request deletion of your personal information.
To submit a request to exercise your rights, please contact us using the contact information provided below. Please note that we may need to verify your identity before responding to your request.
11. International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.
12. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of our Services after the effective date of such changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Information
If you have any questions or comments about this Privacy Policy, please contact us at:
Mood
123 Wellness Avenue, Suite 200
Seattle, WA 98101
Email: privacy@Mood
Phone: (206) 555-9876